![]() "American, Delta, United, they've all got offices around the world," Scott Keyes, the founder of Scott's Cheap Flights, told CBS News recently. You can also try calling an international help desk for the airline, since those agents have the ability to make changes. If someone in your traveling party is at a higher level in a frequent-flier program, use the number reserved for that level to call the airline, Ebenhoch said. Powerful winter storm hampers travel over holiday weekend 03:08 I'm facing a long wait to rebook. Agents are typically under a lot of pressure when a flight is canceled, so giving them some options helps.Įbenhoch also suggests looking for alternative airports that are close to your original destination. ![]() Jeff Klee, CEO of, recommends researching alternate flights while you're waiting to talk to an agent. Airlines aren't required to put you on another airline's flight, but they can, and sometimes do, according to the DOT. Can I ask to be rebooked on another airline's flight? If you book a return flight outside the window that the airline sets, you may have to pay for the difference in fares, for example.Įven if you aren't being offered a storm waiver, experts note that airlines are required to refund your flight if it's canceled or significantly delayed. But Ebenhoch said travelers should read the fine print carefully. ![]() Major airlines - including Delta, American, Southwest, Air Canada, Alaska, Frontier and Spirit - are waiving change fees during the storm, which gives travelers more flexibility as they shift their plans. Will I have to pay a change fee if I rebook my flights?
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